Patient Access

2014/15

What is Patient Access?

 

Patient Access is an on-line service that allows you to do the following:

  • Book, View, Change and cancel appointments

  • Make repeat prescription requests

  • View details of your medical record

  • Notify the practice of a change in address or contact details

It is available 24 hours a day, 7 days a week from EMIS our clinical system provider and can be accessed on-line from a computer or a mobile device with the patient access app.

 

Is the information secure?

 

All information sent to the practice from Patient Access is encrypted and secured using the highest standard internet security.

 

However, it is the patient's responsibility to keep their credentials to Patient Access secure to ensure the total security of their information (similar to keeping the password to email and bank accounts secret).

 

To ensure the safety of your personal details Patient Access will only be provided if the following criteria are met:

  • Patient is aged 18 or above

  • A completed Patient Access consent form is handed into reception

  • Proof of identification (Passport, Drivers license) is presented with completed consent form

How do I register for Patient Access?

  • Complete a Patient Access Consent Form (available at Reception or download here)

  • Provide some form of ID (Passport, Driving license, etc)

  • Submit the consent form and ID, in person, to reception.

  • We will process the request and provide the credentials to login to Patient Access within 5 days.

How do I get to Patient Access?

 

Once our patients have their credentials they can access Patient Access by going to the following link:

 

              Login to Patient Access